Temporary Support - When you need it.
One of the greatest benefits of living at St James Oaks is knowing that a little extra help is available if life becomes temporarily more difficult, something that many of our competitors doesn’t offer.
Whether you’ve recently returned home from hospital, are recovering from an illness, or simply need a little additional support for a short period, our experienced House Managers are here to help.
As part of your annual service charge, St James Oaks operates a Temporary Support List, designed to provide reassurance, practical assistance and peace of mind until you’re back on your feet.
There are no additional charges for this short-term support. It is all part of the service.
A Helping Hand During Recovery
Sometimes all that’s needed is someone to check that everything is alright.
Residents who are identified as needing temporary support may receive visits from one of our House Managers, typically twice a day, depending on individual circumstances.
These friendly visits might include:
• Checking that you’re feeling well
• Making a sandwich or light snack
• Picking up a few essential shopping items
• Making sure you have everything you need
• Offering reassurance and a friendly face
• Identifying if additional help may be required
The aim is simple—to help residents remain comfortable, safe and independent while they recover.
Who Might Benefit?
Temporary support is intended for residents experiencing a short-term change in circumstances, for example:
- Returning home after a hospital stay
- Recovering from an illness or operation
- Feeling temporarily unwell
- Recovering from an injury
- Experiencing a period where a little extra reassurance is beneficial
Our House Managers get to know residents personally and will often identify when someone could benefit from additional support or advice.
Working With Families
Where appropriate, our House Managers can liaise with relatives or other nominated contacts, keeping them informed and providing reassurance that their loved one is receiving the temporary support they need.
This close communication helps families feel confident that someone is keeping a caring eye on things during difficult times.
Helping You Stay Independent
Our Temporary Support Programme isn’t designed to replace professional healthcare or domiciliary care services. Instead, it provides practical day-to-day assistance and reassurance during those times when a little extra help can make a big difference.
Included Within Your Service Charge
Unlike many forms of short-term support, our Temporary Support List is already included within the annual service charge.
It’s one of the many benefits of living at St James Oaks and reflects our commitment to creating a safe, caring and supportive community where residents can enjoy independent living with complete peace of mind.
Find Out More
If you’d like to learn more about our Temporary Support List or discuss how we support residents during periods of recovery, our friendly team will be pleased to help.
Contact us today to find out why so many residents and their families value the reassurance that comes with living at St James Oaks.
From our lovely
community, family & friends.
comments
I have been here for 5 years, I love living here, the residents and staff are great, our security guys are the best, I feel really safe and lucky to be here.
Rita
St James Oaks has changed my life. After my husband passed, I moved here and it was the best thing I did. Staff at the office are very professional and willing to help. I would recommend St James Oaks to anyone.
Shirley
My moving into St James Oaks was the best thing I could have done. I have met a lot of very nice people whom I now consider my friends.
Sheila
I moved to St James Oaks just over a year ago and really enjoy living here. The flats are perfect size and everyone here is really friendly with plenty of activities to join in with in the Ivy Room.
Jean
I Love living at St James Oaks, I have made many good friend and I always feel safe. The people in the office are always kind and helpful and we have many social events.
Jan
Felt like home from the first day I moved in, friendship of all residents was very welcoming, so many interesting things in the Ivy Room to go to. Security and office so helpful, a perfect place to live.